Privacy Policy & Terms

1) Privacy Policy

What we collect

• We collect your email, name (if provided), preferences.
• Content you add: trip plans, saved items, reviews, support messages.
• Device & usage data: IP address, CF-IPCountry, user agent, pages, clicks, referrers, error logs.
• Identifiers: cookies/localStorage, Firebase Installation ID, app instance IDs.
• Location data:
  • Approximate (derived from IP / Cloudflare headers) for localization & fraud prevention.
  • Precise GPS only if you consent, to localize offers/routes.

Why we use your data (Purposes & Legal Bases)

• Product news and marketing about Tixplore.com (new features, launches, promotions).
• Partner updates and offers from companies in the travel sector, including:
  • Travel booking sites (hotels, tours, activities)
  • Insurance providers (e.g., travel or trip protection)
  • Car rental providers
  • Flight booking agencies and airlines
  • Other travel-related products or services

Purposes & legal bases:

• Provide the service (create trips, save plans, account authentication): performance of a contract.
• Security & abuse prevention (rate-limiting, fraud checks, logging): legitimate interests.
• Geolocation features (GPS for nearby content): consent.
• Analytics & measurement (improve product): consent in EU/UK/CH; minimized, cookieless metrics may run under legitimate interests where permitted.
• Marketing emails (Tixplore.com news): consent (separate from partner offers).
• Partner/affiliate offers in our emails/pages: consent for marketing & affiliate tracking.
• Compliance (tax, accounting, legal requests): legal obligation.

You can opt in or out of partner marketing separately at any time. We do not sell your data. We only send partner offers through our own emails. We do not give partners your email for their independent marketing unless you explicitly consent.

Legal basis

We process personal data in accordance with the EU General Data Protection Regulation (GDPR), relying on consent (Art. 6(1)(a)) for marketing communications (Tixplore.com and partners), and on legitimate interests (Art. 6(1)(f)) for basic site security/analytics, where permitted.

Sharing & recipients

We use trusted service providers for hosting, analytics, and email delivery:

• Cloudflare (security & performance)
• Google services (incl. Firebase) for hosting, analytics, and infrastructure
• SendGrid / SendPulse for email delivery and unsubscribe handling
• Marketing partners. If you have opted in, we may include offers from selected partners in the travel sector (travel booking sites, insurance, car rental, flight booking agencies/airlines, and related travel companies). You will always have a clear option to unsubscribe from partner emails.

International transfers

Where data is transferred outside the EEA, we use Standard Contractual Clauses (SCCs) or comparable safeguards.

Retention

We retain your email until you unsubscribe, request deletion, or it’s no longer needed for the stated purposes.

Your rights

You can unsubscribe at any time via the link in our emails. Under GDPR you can request access, correction, or deletion of your data, and object to/limit processing. Contact: legal@Tixplore.com.com.

Cookies & tracking

We use necessary cookies and, with consent where required, functional/analytics cookies. Manage choices via our cookie controls when available.

Children

Tixplore.com is not intended for children under 16. Do not submit a child’s email.

Security

We apply appropriate technical and organizational measures. However, no system is 100% secure.

Updates to this policy

We may update this Privacy Policy. Material changes will be clearly signposted and, where required, we’ll obtain fresh consent.

Affiliate Attribution Details

When you click a monetized link, the URL may include a click identifier (e.g., CJ “Event ID”). If you consent to Marketing & Affiliate cookies, we may store a small identifier in your browser so the advertiser can credit Tixplore.com if you purchase.

Some advertisers support cookieless/server-to-server attribution; in those cases the click ID in the URL is matched by the advertiser without setting client cookies.

2) Terms of Use

Scope

These Terms apply to your use of the Tixplore.com proof-of-concept (POC) / beta release. This version allows you to create and export trip plans to your email, but is provided as an experimental service only. Features may be incomplete, inaccurate, or change without notice. Separate Terms will apply when Tixplore.com launches its full commercial product.

Eligibility & permitted use

• By submitting your email, you confirm it is yours and you are authorized to receive communications.
• Do not submit another person’s email without permission. Minimum age: 16.

Communications & marketing

By subscribing, you consent to receive Tixplore.com product news and marketing. You may also separately opt in to partner updates. You can withdraw consent at any time via unsubscribe links.

AI & informational content

Any AI-generated suggestions or content are for informational purposes only and may be incomplete or inaccurate. Do not rely on them as professional advice; always verify critical details (e.g., travel restrictions, visas, local laws, safety, health requirements, opening times, bookings).

Third-party links, bookings & affiliates

We may link to third-party sites, merchants, and booking platforms. We are not a party to transactions you make there and do not control those services or their policies. Disclosure: some links may be affiliate links; we may earn a commission if you purchase, at no extra cost to you.

Intellectual property

The site, brand, and content are owned by us or our licensors. You receive a limited, revocable, non-exclusive, non-transferable license to access the site for its intended purpose. Feedback you provide may be used by us under a non-confidential, royalty-free license, where permitted by law.

Acceptable use

• No scraping, misrepresentation, security probing, reverse engineering, or interference with the site.
• No unlawful, harmful, or infringing use.

Changes & availability

We may modify or discontinue parts of the site at any time. Material changes to these Terms will be signposted.

Warranty disclaimer

To the maximum extent permitted by law, the site is provided “as is” and “as available”, without warranties (express or implied), including merchantability, fitness for a particular purpose, and non-infringement. Online services may be unavailable, inaccurate, or interrupted.

Beta / POC Disclaimer. The Service is offered on a beta / proof-of-concept basis. You acknowledge that the Service is experimental, may not operate error-free, and may be modified, suspended, or discontinued at any time without liability. You use the Service at your own risk.

Disclaimer Regarding Travel Risks & External Factors

Tixplore.com provides AI-generated travel suggestions for informational and planning purposes only. You acknowledge and agree that we have no control over and are not responsible for external factors that may impact your travel plans.

• User Responsibility: You are solely responsible for verifying all aspects of your trip with official and reliable sources before and during your travel. This includes, but is not limited to, checking weather forecasts, local safety conditions, official travel advisories from your government, health and visa requirements, and the operating status of venues or transport services.
• Acts of God & Force Majeure: We are not liable for any disruption, loss, or damage to your trip resulting from unforeseen circumstances or events beyond our control (often called "force majeure" events). Such events include, but are not limited to:
  • Natural disasters (e.g., earthquakes, hurricanes, floods, volcanic activity)
  • Severe weather conditions and other natural calamities
  • Pandemics, epidemics, or public health emergencies
  • Acts of terrorism, war, civil unrest, or political instability
  • Labor disputes, strikes, or transportation network failures
  • Changes or cancellations by third-party providers (airlines, hotels, tour operators)
• Assumption of Risk: Travel involves inherent risks. By using our service, you agree that Tixplore.com is not liable for any personal injury, property damage, financial loss, or other harm that may occur during your trip. You are responsible for your own safety and for securing adequate travel insurance.

Our service is a planning tool to provide ideas and options. The final success and safety of your trip depend on your own diligence and decisions.

Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, or business.
• Our aggregate liability for all claims related to the site and these Terms is no greater of €25 or the amounts you paid to us in the 12 months preceding the event (often €0 during pre-launch).
• This does not exclude or limit liability where such limitation is unlawful (e.g., fraud or willful misconduct, or other non-waivable statutory rights).

Indemnity

You agree to indemnify us from third-party claims arising from your unlawful use of the site or violation of these Terms.

Governing law & jurisdiction

These Terms are governed by the laws of the Netherlands and subject to the jurisdiction of the competent courts in Amsterdam, the Netherlands, except where mandatory consumer protection rules provide otherwise.